Terms Of Service

Welcome to VALETEERS. By accessing our website and placing orders, you agree to comply with the following Terms of Service. Please read these terms carefully before browsing or purchasing our home cleaning products.

1. Agreement

These terms apply to all visitors and customers of the VALETEERS online store. If you do not accept any part of these terms, you may not use our website.

2. Products, Pricing & Safety

We reserve the right to update product descriptions, ingredient information, pricing and stock levels without prior notice. All product descriptions, usage guides and safety warnings on our site are for reference. You must follow the printed instructions on cleaning product labels when using our goods. Prices displayed do not include import duties or local taxes. We may correct pricing errors after order submission.

3. User Account Responsibility

When creating an account, you must provide accurate personal information. You are responsible for safeguarding your account password and all activities made under your account.

4. Order Acceptance

We retain the right to refuse or cancel any order for reasons including product out of stock, pricing error, suspected fraud, or shipping restrictions for liquid cleaning items. If we cancel your paid order, a full refund will be processed.

5. Intellectual Property

All website content, including product photos, copywriting, logos, graphics and product descriptions for our baking mold cleaner spray and other home care goods belong to VALETEERS. You may not copy, reproduce or distribute our content without written permission.

6. Limitation of Liability

VALETEERS shall not be liable for indirect, incidental or consequential damages arising from improper use of cleaning products, surface damage caused by misuse, shipping delays, customs holds or website downtime. Our total liability will never exceed the amount you paid for your order. It is the user’s obligation to follow product safety instructions.

7. Term Updates

We may revise these Terms of Service at any time. Updated terms take effect once published on our site. Your continued use of the store after updates means you accept the revised terms.

8. Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region. For terms-related questions, contact support@VALETEERS.com.